OctConnect for Business

Scale your customer service. Cut your costs. Create jobs back home.

A dedicated, professionally trained team in Zimbabwe handling your customer service, sales and support — 24/7, from £699/month. The quality of a UK team, at a fraction of the cost.

No setup fee · Hear an agent before you commit · Cancel anytime
The maths

The same work. A fraction of the cost.

One UK, US, Canadian or Australian agent — fully loaded — versus a dedicated OctConnect agent.

Hiring locally
£2,000–3,500
per agent / month
  • Salary
  • + Tax & National Insurance
  • + Office space & equipment
  • + Recruitment & management
  • + Holiday & sick cover
vs
OctConnect
£699
per dedicated agent / month — all in
  • Trained, dedicated agent
  • Supervision & quality management
  • Technology, recordings & reporting
  • Call minutes included
  • No office, no overheads, no admin
What we handle

Your front line, professionally run

From the first hello to the closed sale — covered, around the clock.

🎧

24/7 Inbound Support

Customer service, enquiries and helpdesk handled day and night, so you never miss a customer.

📈

Outbound Sales & Lead Gen

Trained agents calling, qualifying and converting — turning your pipeline into revenue.

💬

WhatsApp & Live Chat

Fast, friendly responses across WhatsApp, chat and social — where your customers actually are.

🗂️

CRM Management

Every call logged, every lead updated. We keep your CRM clean and your data working for you.

📅

Appointment Setting

Booked diaries, confirmed appointments and reminders — your calendar, filled.

📋

Back-office & Admin

Data entry, order processing, follow-ups and the admin that eats your team's time.

Don't take our word for it

Hear the quality on a free trial call.

The fastest way to know if we're right for you is to experience it. Book a free trial call and one of our agents will demonstrate exactly how your customers will be handled — the professionalism, the warmth, and the crystal-clear audio. No commitment, no pressure.

Book my trial call →
📞
Try it live
A real agent, a real conversation — so you can judge the quality yourself before you spend a penny.
Why it matters

When your business grows, Zimbabwe grows with it.

Every agent you take on is a skilled Zimbabwean in real, dignified work — supporting a family, building a career, contributing at home. With OctConnect you don't just cut costs. You create opportunity in the place that needs it most. Save money, and do good doing it.

24/7
Always-on coverage
~80%
Typical cost saving
100%
Jobs created in Zimbabwe
Simple, honest pricing

Pick the team that fits

You're paying for a dedicated, managed team — not the minutes. Call time is included; the value is the people, the tech and the management.

Starter
£399/mo
A part-time agent to take the pressure off.
  • 1 shared agent · 80 hours/month
  • Inbound or outbound
  • CRM updates
  • Call recordings
  • Monthly reporting
  • Call minutes included
Start with a trial
Most popular
Growth
£699/mo
A dedicated agent, effectively full-time.
  • 1 dedicated agent · 160 hours/month
  • Inbound, outbound & WhatsApp leads
  • CRM updates
  • Weekly reporting
  • Call recordings & team supervision
  • Call minutes included
Book a free trial call
Team
Custom
A managed team that scales with you.
  • Multiple dedicated agents
  • Dedicated supervisor
  • Custom workflows & integrations
  • Real-time dashboards
  • Priority onboarding
  • Volume call rates
Talk to us
From hello to live

Up and running in days, not months

1

Book a trial call

Hear an agent and tell us what you need handled.

2

We match your agent

We pick and train the right person for your business.

3

Onboard & brief

Your scripts, tools and CRM — set up and ready.

4

Go live

Your team starts taking calls. You watch the results.

Let's talk

Book your free trial call.

Tell us a little about your business and what you'd like handled. We'll set up a free trial call so you can hear the quality yourself — no obligation, no setup fee.

Prefer to talk now? Call 0330 027 2159 or email business@octconnect.co.uk.

Thank you. We've got your details — we'll be in touch shortly to set up your free trial call.